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Job Opening
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Posting Title: |
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INFORMATION SYSTEMS ASSISTANT (3 posts), FS5
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Job Code Title: |
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INFORMATION SYSTEMS ASSISTANT
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Department/ Office: |
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United Nations Mission for Justice Support in Haiti
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Duty Station: |
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PORT-AU-PRINCE
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Posting Period: |
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6 September 2017-13 September 2017
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Job Opening number: |
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17-IST-MINUJUSTH-85167-F-PORT-AU-PRINCE (M)
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Staffing Exercise ID: |
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N/A
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United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting
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These positions are located in the United Nations Mission for Justice Support in Haiti (MINUJUSTH). The United Nations Security Council adopted resolution 2350 (2017) deciding the creation of MINUJUSTH which is mandated to assist the Government of Haiti to strengthen rule of law institutions in Haiti; further support and develop the Haitian National Police; and engage in human rights monitoring, reporting, and analysis among others. MINUJUSTH is a non-family mission.
The Information Systems Assistant will be based in Port-au-Prince, Haiti. Within delegated authority the incumbents will report to the Chief, Communications and Information Technology Section.
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Responsibilities
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The Information Systems Assistant is responsible for planning, designing, developing, implementing, and maintaining computer information systems and applications to enable smooth functioning of computer operations in a mission. She / he supports Information Systems Officers work in ensuring the development and implementation of the Unit’s work plan based on mission requirements.
Major duties and responsibilities •Assists with the planning of all major information systems projects within the mission, monitoring the progress of the systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of more complex systems; •Assists with the management of the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs; •Supports the development of technical specifications for the procurement of equipment and contractual services, and coordinates the technical evaluation of offers and proposals received; •Handles all aspects of contract administration including the establishment of service level agreements with vendors and chargeback policy for users; •Assists the team with the development of strategies to implement global information systems projects originating out of DFS/ICTD and the mission; •Assists the team with the development, implementation and monitoring of information systems standards, guidelines and procedures; •Assists the team with the development of detailed systems and other functional specifications and user documentation as required; •Provides advice to users, analysing user requirements and translating these into new applications; determines application systems integration and linkage issues; •Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc; •Supports the team with the development of training materials, operating and user manuals and trains staff in the use of assigned systems; •Assists with the development of disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible; •Researches, analyses and evaluates new technologies and makes recommendations for their deployment; •Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc; •Develops the yearly work plan, mentors and supervises personnel of the Unit.
Internetworking and Infrastructure •Participates in the development of plans for major IT systems’ projects within the mission, monitoring the progress of the design, installation and commissioning of various networks and systems; •Contributes to the maintenance of internet working systems that includes routers and switches, operating systems’ platforms, database management systems, servers, workstations, and related equipment; •Devises and administers disaster recovery plans; provides training for support staff in implementing these plans to ensure optimal readiness; •Shares responsibility for the proper implementation of backup and recovery procedures; •Maintains a regular review of the network resources access control, data security, and server and data stores security systems; •Ensures all information security systems are properly configured and maintained; •Supports the user access control for network resources and overall network security. •Provides guidance to, and may supervise, new/junior staff, consultants, etc.
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Competencies
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• Professionalism: Knowledge of information technology and applications, including computer system networks. Good technical skills, ability to conduct network maintenance, provide server services, user support, implement and maintain Disaster Recovery/Business Continuity systems, and information systems security and control. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Client Orientation: Establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress and setbacks in projects; meets time line for delivery of products or services to clients. "Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view"
• Technological awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
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Education
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High school or equivalent diploma is required. Technical or vocational certificate in computer science, information systems, mathematics, statistics or related field is desirable.
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Work Experience
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At least eight (8) years of progressively responsible experience in Information Systems and Technology, or related area is required. Experience in carrying out programmatic/administrative tasks necessary for the functioning of the Unit including preparation of cost estimates/budgets, reporting on budget/programme performance, contracting vendor services is required. Experience working in a United Nations Common System field operation (inclusive of peacekeeping missions, political missions, UN agencies, funds, and programmes) – or similar international organisation or non-governmental organisation – in a conflict or post-conflict setting is desirable. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first level University degree.
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Languages
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French and English are the working languages of the UN Secretariat. For this post, fluency in English (both oral and written) is required; knowledge of French is desirable
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Assessment
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Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
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Special Notice
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These job openings are being advertised for advance planning purposes pending formal approval of the relevant funding and staffing structures. An appointment may be terminated or post level adjusted in accordance with the Staff Rules for such reasons as abolition of post or reduction of staff or committee funding approvals, for example in the event that the funding for the post is not approved or the mandate of the mission is not extended.
The selected candidates will be expected to deploy in time to commence work on 16 October 2017.
This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. An impeccable record for integrity and professional ethical standards is essential.
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United Nations Considerations
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According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
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No Fee
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THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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