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Job Opening
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Posting Title: |
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Chief of Section, Corporate Information Services Section, P5
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Job Code Title: |
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CHIEF OF SECTION, INFORMATION SYSTEMS AND TELECOMMUNICATIONS
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Department/ Office: |
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Office for the Coordination of Humanitarian Affairs
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Duty Station: |
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NEW YORK
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Posting Period: |
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9 February 2015-9 April 2015
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Job Opening number: |
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15-IST-OCHA-40428-R-NEW YORK (R)
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Staffing Exercise ID: |
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N/A
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United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting
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The Chief of the Corporate Information Services Section reports to the Chief of the Information Services Branch (ISB) in the Office for the Coordination of Humanitarian Affairs (OCHA), and is based in New York.
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Responsibilities
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The Chief of Section supports the Branch Chief with the overall management of the Branch,
ensuring that it is able to deliver information and technology solutions that: a) enable OCHA
to fulfill its mandated responsibilities and deliver on agreed priorities; and b) enable
humanitarian clients to access essential information for better analysis and decision-making for effective humanitarian action. In particular, the Chief of Section is responsible for overseeing a) OCHA's corporate (or enterprise-level) information and technology infrastructure and services and b) the development, delivery and ongoing support of information products and services for OCHA and clients in the humanitarian community.
Within delegated authority, the Chief of Section will be responsible for the following:
• Provides policy guidance to the Chief of Branch, on conceptual strategy development and management of the implementation of overall strategies and intra and interdivisional/departmental policies and procedures, particularly with respect to enterprise
andinformation system solutions for OCHA; and information products and services for the
humanitarian community. • Plans and oversees the management of activities undertaken by
the Section; ensures that substantive work programmes and programmed activities are carried out in a timely fashion, coordinating diverse projects in the Section, and in liaison with other organizations of the United Nations System, donors and agencies as appropriate. • Manages, supervises and carries out the work programme of the Section under his/her responsibility. Co-ordinates the work carried out by the Section to ensure provision of information and technology solutions for OCHA and clients in the humanitarian community. • Ensures that the outputs produced by the Section maintain high-quality standards and that products, services, support and solutions meet client needs. Ensures that all outputs produced by the Section under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates. • Provides substantive input in the preparation of position papers and reports for presentation to intergovernmental and inter-agency bodies such as the Inter-Agency Steering Committee (IASC) and other policy-making organs, as appropriate. • Prepares inputs for the work programme of the Branch/Service/Division, determining priorities, and allocating resources for the completion of outputs and their timely delivery. • Carries out programmatic/administrative tasks necessary for the functioning of the Section, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates. • Recruits staff, taking due account of geographical balance. • Manages, guides, develops and trains staff under his/her supervision. • Fosters teamwork and communication among staff in the Branch and across organizational boundaries. • Participates in international, regional or national meetings as required.
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Competencies
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•Professionalism: Knowledge of the latest approaches to information technology systems,
services, and solutions and their application in a humanitarian context. Ability to produce
reports and papers on technical issues and to review and edit the work of others. Ability to
apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work
and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calmin stressful situations.
Teamwork:
Works collaboratively with colleagues to achieve organizational goals; solicits input by
genuinely valuing others' ideas and expertise; is willing to learn from others; places team
agenda before personal agenda; supports and acts in accordance with final group decision,
even when such decisions may not entirely reflect own position; shares credit for team
accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation:
Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by
gaining their trust and respect; identifies clients' needsand matches them to appropriate
solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Managerial Competencies •
Leadership: Serves as a role model that other people want to follow: empowers others to
translate vision into results; is proactive in developing strategies to accomplish objectives;
establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership andtakes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Managing Performance: Delegates the appropriate responsibility, accountability and
decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to
accomplish a task and matches task to skills; monitors progress against milestones and
deadlines; regularly discusses performance andprovides feedback and coaching to staff;
encourages risk-taking and supports creativity and initiative; actively supports the
development and career aspirations of staff; appraises performance fairly.
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Education
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Advanced university degree (Master's degree or equivalent) in business and operations
management, public administration, information services or a related field. A first level
university degree in combination with two additional years of qualifying experience may be
accepted in lieu of the advanced university degree.
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Work Experience
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A minimum of ten years of progressively responsible experience in business information technology management or related field. Experience in strategic planning, business
requirements analysis, and the project management of information and technology initiatives, including enterprise systems is required. Experience in managing multi-skilled teams involved in the delivery of information and technology services, product management and internal client support is desirable. Experience in the design and delivery of information and technology services using product management approaches to the satisfaction of endusers/clients is desirable. Experience in managing outsourced technology and support
services, and working with multiple service providers is desirable. Experience in providing
information and technology services in the context of humanitarian and development sector is desirable.
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Languages
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English and French are the working languages of the UN Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.
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Assessment
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Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
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Special Notice
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Staff members of the United Nations Secretariat must fulfill the lateral move(s) requirements, or geographical to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral or geographical move(s) in their Personal History Profile (PHP) and cover note.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
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United Nations Considerations
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Job openings posted on the Careers Portal are taken off at midnight (New York time) on the deadline date.
Applications are automatically pre-screened according to the published evaluation criteria of the job opening on the basis of the information provided by applicants. Applications cannot be amended following submission and incomplete applications shall not be considered. The selected candidate will be subject to a reference checking process to verify the information provided in the application.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” on the upper right side of the browser on Inspira.
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
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No Fee
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THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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