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Job Opening
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Posting Title: |
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Information Systems Officer, P3
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Job Code Title: |
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INFORMATION SYSTEMS OFFICER
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Department/ Office: |
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Department of Management
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Duty Station: |
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NEW YORK
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Posting Period: |
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6 December 2013-3 February 2014
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Job Opening number: |
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13-IST-DM-31901-R-NEW YORK (X)
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Staffing Exercise ID: |
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N/A
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United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting
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This position is located in the Office of the Chief, Infrastructure Management Service, Office of Information and Communications Technology, Department of Management. The incumbent reports to the Chief of Service.
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Responsibilities
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The responsibilities listed for this position relates specifically to the management, administration and day-to-day operations of computing infrastructure located in the UN Secretariat Data Centres, enterprise and departmental.
• Manages computing infrastructure projects involving feasibility studies, systems analysis, design, development, implementation and operation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems, including for the field and peace-keeping missions.
• Develops detailed system and other functional specifications and user documentation for major systems.
• Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.
• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
• Develops training materials, operating and user manuals; trains staff in assigned systems.
• Develops disaster recovery plans and ensures appropriate planning and training of those responsible.
• Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
• Prepares and presents technology infrastructure standardisation cases before the OICT Standards Committee.
• Coordinates with other UN Agencies, Funds and Programmes to maximize inter-agency collaboration in the area of telecommunications and data centres.
• Facilitates communications between OICT and its clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and OICT, for either specific IT services or general technology support, including any charge back mechanisms.
• Handles all aspects of contract administration including establishment of service level agreements with vendors and charge-back policy for users.
• Provides guidance to, and may supervise, new/junior staff, consultants, etc.
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Competencies
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• Professionalism: Knowledge of information technology/information management, particularly in systems analysis, database design and programming. Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Planning & Organising: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
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Education
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Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree. ITIL certification is required.
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Work Experience
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A minimum of five years of progressively responsible experience in planning, design, development, implementation, operation and maintenance of computer information systems or related area is required. Experience with infrastructure systems and operations is required. Experience with Inter-Agency ICT related activities is required. Experience in internetworking, IPv6, Internet governance matters, as applied to a common Core Gateway project is required. Experience in implementing high availability disaster recovery solutions is required. Experience in managing the technical implementation of information architecture deliverables is required.
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Languages
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English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English (oral and written) is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.
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Assessment
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Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
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Special Notice
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Owing to the temporary funding nature of this position, selection or extension of appointment against this position will be subject to budgetary approval.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
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United Nations Considerations
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The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
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No Fee
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THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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