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Job Opening
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Posting Title: |
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Project Coordinator (Information Systems), P3
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Job Code Title: |
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INFORMATION SYSTEMS OFFICER
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Department/ Office: |
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United Nations Office at Vienna
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Duty Station: |
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VIENNA
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Posting Period: |
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7 November 2013-6 December 2013
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Job Opening number: |
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13-IST-UNOV-31504-R-VIENNA (E)
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Staffing Exercise ID: |
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N/A
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United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting
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This project position is located in the Law Enforcement Solutions Team (LEST), Global Software Products Section (GSPS), Information Technology Service (ITS), Division for Management (DM) of the United Nations Office on Drugs and Crime (UNODC), in Vienna, Austria. The main focus of the Global Project: Intelligence and Law Enforcement Systems is developing and supporting sustainable and affordable Information Technology (IT) solutions and Intelligence and Law Enforcement Systems (ILES) as well as making these solutions available to UNODC programmes and to government institutions of Member States, including law enforcement, investigative, prosecutorial, intelligence, regulatory, anti-corruption, asset recovery and drug control authorities. The Project Coordinator will report to the Chief, ITS.
For more information on UNODC, please visit our website: www.unodc.org
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Responsibilities
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The incumbent will perform the following functions within the framework of the project: • Provide expert advice on complex systems analysis and design for law enforcement agencies; identify the need and operational requirements for new systems (or modifications to existing systems) and respond to requests from users; develop plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures; • Conceptualize, plan, enhance, develop, implement, support and/or monitor the expansion of the existing law enforcement solutions ‘goCASE’, ‘goDMS’ and ‘goINTEL’ as well as other products required by UNODC programmes globally; • Serve as the technical/IT product manager by providing or otherwise securing the development/deployment of the new IT software products for law enforcement agencies; • Work closely with UNODC substantive experts at UNODC headquarters in Vienna, country and regional levels and provide technical support and advice on IT solution for existing or new projects; • Undertake technical consultations with UNODC subject-matter experts and high level officials of Member States and international organizations (e.g. anti-corruption commissions, drug law enforcement agencies, courts of justice, prosecutors-general, investigative bodies), potential beneficiaries of the UNODC software ‘’go’’ products, potential donors, and other participants working in the criminal justice systems; make technical presentations of the global products developed by the law enforcement solutions team in various fora as appropriate; • Participate in planning, preparation and reviewing of the project budget and the team work plan; • Ensure proper coordination with the Quality Assurance Team (QAT) and proper planning of releases to be submitted to QAT according to agreed timelines of releases; • Within the scope of the existing Service Level Agreements on Law Enforcement System (LES) products, ensure that new requirements and/or technical support requested by the Member States are addressed and provided efficiently and in a satisfactory manner; • Manage the process of the Service Level Agreement and Funding Agreement for the deployment services carried out by the team; follow up on budgetary issues and provide updates to Chief, ITS; liaise with relevant sections in UNODC such as Co-Financing and Partnership Section (CPS), Financial Resources Management Service (FRMS), Human Resources Management Service (HRMS) and substantive offices; monitor the funding collection and liaise with FRMS to ensure proper recording of financial actions and payments. • Perform other duties as may be required.
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Competencies
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• Professionalism: Has in-depth knowledge of information systems and technology. Has knowledge of IT systems design and software development, management, implementation and maintenance of complex information systems. Has very good analytical and problem-solving skills and demonstrated ability to apply good judgment in the context of assignments given. Is able to effectively manage projects, lead a team and effectively coordinate and liaise with colleagues. Has proven ability to conceptualize business needs within an organization’s mandate and translate concepts into functional IT solutions. Has good understanding of the mandates of UNODC in the areas of drug control and crime prevention. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
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Education
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An advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in similar fields in combination with two additional years of qualifying information technology experience may be accepted in lieu of the advanced university degree.
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Work Experience
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A minimum of five years of progressively responsible experience in the planning, design, development, implementation and maintenance of complex computer information systems, including several years of professional working experience in the management, development, installation, deployment and training of IT systems and solutions, preferably in fields related to drug control, crime prevention, criminal justice, anti-corruption, law enforcement area or similar, with emphasis on investigative data and case management, is required. Experience in analyzing complex business problems and designing software solutions with emphasis on the .NET framework is required. Experience in complex database design and administration using MS SQL servers is required. Team leading experience and experience in programme/project coordination and management is highly desirable. Qualifying years of experience are calculated following the receipt of the first-level university degree recognized by the United Nations.
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Languages
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English and French are the working languages of the United Nations Secretariat. For the position advertised fluency in English, i.e. oral and written proficiency, is required. Knowledge of another United Nations official language is an advantage.
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Assessment
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Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
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Special Notice
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This is a project post. Filling of this position is subject to funding availability and the initial appointment will be for a period of one year. Extension of the appointment is subject to extension of the mandate and/or the availability of funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
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United Nations Considerations
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The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
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No Fee
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THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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