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Job Opening
 
 
Posting Title:
Public Information Assistant (Two posts), G5
Job Code Title:
PUBLIC INFORMATION ASSISTANT
Department/ Office:
Office for the Coordination of Humanitarian Affairs
Duty Station:
BANGKOK
Posting Period:
21 May 2013-19 June 2013
Job Opening number:
13-PUB-OCHA-28296-R-BANGKOK (O)
Staffing Exercise ID:
N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity



 
Org. Setting and Reporting
 
ReliefWeb (reliefweb.int) is run by the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA). Its mandate is to strengthen the response capacity of the humanitarian relief community through the timely dissemination of reliable information on prevention, preparedness and response to natural disasters and complex emergencies.

These positions are located in the ReliefWeb Asia-Pacific Office, in the Information Services Branch (ISB). The incumbent reports to the ReliefWeb Editor, Head of the Asia-Pacific Office, in Bangkok.
 
Responsibilities
 
Under the direct supervision of the ReliefWeb Asia-Pacific Editor, and overall supervision of the ReliefWeb Chief Editor in New York, the incumbent is responsible for the following duties:

1.  Provides general office support; responds to complex information requests and inquiries; processes, drafts and finalizes correspondence and other communications; sets up and maintains files/records, organizes meetings, monitors deadlines, etc.

2.  Coordinates administrative services, including preparing, monitoring and processing various requisitions, service contracts and payment vouchers, coordinating special assignments and related travel authorizations, etc.

3.  Provides specialized assistance to officers in the production and delivery of information communications products and services related to humanitarian principles. 

4.  Manages, updates and further develops internal databases; updates web site, to include drafting and editing content; assists in design, development and maintenance of Internet applications; generates a variety of standard and non-standard statistical and other reports from various databases.

5.  Researches, compiles and presents basic information for use in the preparation and production of communications products/services.

6.  Serves as photographic assistant by writing captions for photos.

7.  Coordinates media coverage of important events; liaises with news and publications agencies, public relations firms, UN photographers, etc. to provide advance notice of, and information on, upcoming meetings, briefings and special events and to ascertain coverage requirements; coordinates technical arrangements and organizes and allocates space for visiting news, photo, TV and film personnel; evaluates and processes applications for UN security clearances/accreditations.

8.  Using relevant computer software, creates designs in appropriate format for promotional and other material, e.g. brochures, presentational materials, announcements, video and audio cassette covers and catalogues, etc.; ensures that photos, graphics, etc. are appropriate and conform to UN standards for print materials.

9.  Ensures availability and appropriate packaging of products for distribution at special events, exhibits, conferences, media functions, etc.

10. Assists in the production and editing of video/film projects, radio programmes or website projects; tracks all production material; obtains requisite clearances and copyrights; coordinates scheduling of commercial and internal production facilities; directs studio recordings and/or evaluates audio quality of recordings for inclusion in programmes.

11. Monitors the performance of digital audio workstations and other computer-based editing systems with respect to proper digital file management; review entries, file storage, retention and deletion practices to ensure consistent application of basic guidelines; identifies problems/issues and liaises with appropriate personnel for their resolution.

12. Identifies and prepares new material for inclusion in appropriate web pages by: researching various information sources for relevant material and cross-checking information with author offices as required; retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting documents on the UN web and/or development servers and ensuring the appropriate directory location; checking and testing for multiple browser support, etc.

13. Provides guidance/training to junior staff.

14. Performs other duties as assigned.
 
Competencies
 
•Professionalism:  Knowledge of automated information systems as applied to libraries and/or information networks. Knowledge of internal policies, processes and procedures related to communication, production and dissemination of public information. Ability to research information from a variety of sources. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•Communication:  Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

•Teamwork:  Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
 
Education
 
High school diploma or equivalent is required. First level university degree in political or social sciences, international studies, journalism, or information management within a humanitarian context or other related field is desirable.   Must pass the United Nations Administrative Support Assessment Test (ASAT) at Headquarters or an equivalent locally-administered test at Offices Away from Headquarters.
 
Work Experience
 
A minimum of five years of progressively responsible experience in public communication, broadcasting, humanitarian affairs, information management or related area is required.  Experience in performing English-language editorial work is desirable.

Relevant IT skills, including familiarity with Microsoft Office and web-based applications, required.

Experience in the UN common system or an international NGO in a humanitarian emergency at the field level is an advantage. Experience in the application of web-based information services in humanitarian response is desirable.

Experience in using Hypertext Markup Language (HTML) or other editing software is desirable. Experience in applying controlled subject terminology to add metadata to documents published online is desirable.
 
Languages
 
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.
 
Assessment
 
Qualified applicants will be evaluated through a competency-based interview and/or other assessment methods.
 
Special Notice
 
Appointment against this post is on a local basis; candidates shall be recruited in the country or within commuting distance of the ESCAP office, irrespective of nationality and length of time the candidate may have been in the country.  If no suitable candidate is identified, overseas candidates will be considered subject to a passing grade on the relevant entry-level examinations at the duty station.  The candidate is responsible for any expenses incurred in order to take examination and, in the event of an employment offer, any costs relating to travel and relocation to the duty station.

This post is funded from extra budgetary resources. The initial appointment is for a period of one year. Extension of appointment is subject to satisfactory performance and availability of funds.
 
United Nations Considerations
 
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
 
No Fee
 
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.


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